Frequently Asked Questions

Frequently Asked Questions (FAQs)

What Currency is the website prices?
All prices are in Canadian Dollars.

What payment method do you use? Is it Safe?
We accept Visa, Mastercard, American Express, and Paypal. They are the safest and cleanest payment method out there. In addition our website is 128bit encrypted for added security.

Where do you Ship
We ship Worldwide.

What shipping method do you use?
Orders are shipping using Canada Post, Purolator, UPS, DHL and US Postal Service. If you require a specific carrier for your convenience please let us know.

How much do you charge for shipping?
Regular Shipping is FREE for orders over C$89.99 for Canadian and USA customers. We also offer more shipping options like expedited, xpresspost and priority mail depending on your location.

For international shipping, please contact us.

What about custom fees?
For USA there will be no customs, duty or brokerage fees. For other worldwide orders please see local countries duty rates.

How long will my order take to arrive?All orders are subject to 1-3 business days of processing time. Shipping Time is estimated from 2-5 business days depending on your location and Country.

What is your return policy?
We accept returns of unused products up to 30 days after the date of purchase. Used products cannot be returned

All Sale Items are non-refundable.

Customers are responsible for all shipping fees on returns.